Who We Are

HENM, Inc., is a best-in-class innovation organization that redesigns systems that lead to empowering people to have better health outcomes.

  • HENM, Inc. takes healthcare to the point of need, bridges the healthcare technology gap, and connects healthcare services providers to those needing their help.

  • HENM, Inc. provides digital support services for telehealth, online application assistance, and collaborative care linkages.

  • HENM, Inc. delivers its work as an in-home support service or through its Mobile Health Navigation Units.

  • HENM, Inc. exists to directly address the healthcare digital divide in communities that experience high levels of disparities and create digital equity and inclusion.

  • HENM, Inc. will expand its services to include remote patient monitoring, returning citizens services, as well as parole and probation services.

THE NEED FOR TELEHEALTH SUPPORT

  • HENM realizes that telehealth has become an integral part in giving people access to healthcare thereby creating digital equity. Yet, we see there are many who are unable to get access because of the mounting disparities within the communities of black, brown, and poor.

  • Telehealth use increased dramatically during the COVID-19 pandemic, but research suggests that access to telehealth was not equitable across different population subgroups. 

  • The highest rates of telehealth visits were among those with Medicaid (29.3%) and Medicare (27.4%), Black individuals (26.8%), and those earning less than $25,000 (26.7%).

  • There were significant disparities among subgroups in terms of audio versus video telehealth use. Among telehealth users, the highest share of visits that utilized video services occurred among young adults ages 18 to 24 (72.5%), those earning at least $100,000 (68.8%), those with private insurance (65.9%), and White individuals (61.9%).

  • Video telehealth rates were lowest among those without a high school diploma (38.1%), adults ages 65 and older (43.5%), and Latino (50.7%), Asian (51.3%) and Black individuals (53.6%).

  • Additionally, people who live in communities that have medium to high poverty rates, low educational attainment, higher levels of unemployment, food insecurity tend to be more likely to have chronic diseases such as asthma, diabetes, and hypertension. If not properly managed people within these communities are more likely be hospitalized for conditions that could be treated and managed better with mobile assistance like the one HENM, Inc. provides.